Who We Are
Southern Highlands Home Care is a local premier home care provider of aged, and disability services and provides high quality home care services in the Southern Highlands of NSW. We are passionate about our professional and personalised care and work hard to meet and exceed expectations.
Founded in 2016, Southern Highlands Home Care is committed to giving our participants the best quality care possible, as well as providing the support needed in the comfort of their own home.
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Our Mission
Our values are simple. Southern Highlands Home Care will offer excellent quality and compliant home care services to individuals and support to their families in the Southern Highlands.
We will achieve this by always employing competent well trained caring professionals who are responsive and empathetic to the needs of our participants, their families and their advocates.
Our Goals
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To continue to provide high quality professional services that meet the needs and preferences of our participants.
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To attract and retain care services employees that share our values.
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To maintain our existing highly skilled nursing care in the home environment.
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To achieve 80% or higher customer satisfaction response through the delivery of high quality services.
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To maintain the required and compliant level of training, mentoring and ongoing support to our care giving staff in order to achieve service excellence.

