Who We Are

Our Mission

Our values are simple. Southern Highlands Home Care will offer excellent quality and compliant home care services to individuals and support to their families in the Southern Highlands. 

We will achieve this by always employing competent well trained caring professionals who are responsive and empathetic to the needs of our participants, their families and their advocates.

Our Organisational Goals

At Southern Highlands Home Care, we are dedicated to delivering high quality professional services that are tailored to the unique needs and preferences of our participants. Our commitment is to ensure each client receives the best possible care in a way that supports their independence and respects their individual choices.

By building a team that is aligned with our mission, we are able to consistently provide compassionate, reliable, and person-centred support to all those in our care.

Our nursing staff continue to deliver expert care, enabling our clients to feel safe, confident, and comfortable within their own homes.

An important measure of our success is client satisfaction. We aim to achieve an 80% or higher response rate of customer satisfaction through the ongoing delivery of high-quality services. This reflects our dedication to exceeding the expectations of our clients and their families.

By investing in the continuous professional development of our team, we ensure service excellence and uphold the highest standards of care across all aspects of our organisation.